Last updated: 11th June 2025

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At Venbridge Ltd (t/a Working Parent Network), we take your privacy seriously. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.

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1. Who We Are

Venbridge Ltd is a company registered in the UK.
Business address: 4th Floor, 14 Museum Place, Cardiff, UK.
If you have any questions, email us at: hello@workingparentnetwork.com

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2. What Data We Collect

We collect different types of personal data depending on how you use our site and services:

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When you browse our website:

• IP address

• Device and browser type

• Pages visited and activity

• Cookies (see our Cookie Policy)

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When you sign up, purchase, or contact us:

• Name

• Email address

• Payment details (processed securely by Stripe – we don’t store card numbers)

• Purchase and account history

• Any other info you provide voluntarily (e.g., in a message or form)

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3. How We Use Your Data

We use your data to:

• Deliver the products and services you’ve requested

• Set up and manage your account

• Process payments securely

• Email you access links or updates about your courses or podcasts

• Send marketing emails if you’ve opted in (you can unsubscribe at any time)

• Improve our website and services (via analytics and feedback)

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4. Legal Basis for Using Your Data

We only use your personal data when we have a valid legal reason under data protection law. This may be:

• To perform a contract (e.g., delivering a course or subscription)

• With your consent (e.g., sending marketing emails)

• For our legitimate interests (e.g., preventing fraud, improving services)

• To comply with legal obligations (e.g., accounting or tax requirements)

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5. How We Share Your Data

We never sell your data.

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We may share your data with trusted third parties who help us deliver our services, such as:

• Stripe – payment processing

• Wix – website hosting

• Mailerlite – email delivery

• Hello Audio – podcast hosting

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These providers only use your data to provide the service we’ve asked them to deliver and must keep it secure.

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6. International Transfers

Some of our service providers (like Hello Audio or Mailerlite) may store data outside the UK or EEA. Where this happens, we ensure your data is protected through approved safeguards such as standard contractual clauses.

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7. How Long We Keep Your Data

We only keep personal data as long as necessary for the purpose it was collected, including:

• As long as your account is active

• As needed for tax or legal record-keeping

• Until you unsubscribe from emails or request deletion

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8. Your Rights

Under UK GDPR, you have the right to:

• Access a copy of your data

• Correct inaccurate data

• Ask us to delete your data

• Object to or restrict how we use your data

• Withdraw consent (e.g., for marketing emails)

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To exercise any of these rights, email us at: hello@workingparentnetwork.com  We will respond within one month.

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9. Children’s Privacy

Our services are not aimed at children under 13. Users under 18 should have parent or guardian permission. We don’t knowingly collect data from children.

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10. Changes to This Policy

We may update this policy from time to time. The latest version will always be on our website with a “last updated” date.

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11. Contact Details

If you have any questions or concerns about how we handle your data, contact us at: hello@workingparentnetwork.com

If you’re not happy with our response, you can contact the UK Information Commissioner’s Office (ICO): www.ico.org.uk